Data Removal

At Hello8, we respect your privacy and your right to control your personal data. If you would like to request the removal of your personal data from our systems, you can do so using the methods described below.

Your Right to Data Deletion

Under applicable data protection laws (including the GDPR, CCPA, and other regional regulations), you may have the right to request the deletion of your personal data. This includes:

  • Account information (name, email address, username)
  • Video and audio content you have uploaded
  • Transcriptions and translations generated from your content
  • Payment and billing information
  • Usage data and activity logs

How to Request Data Removal

Option 1: Delete Your Account

You can delete your account and all associated data directly from your account settings in the Hello8 Studio. This will permanently remove your account and all content associated with it.

Option 2: Submit a Data Subject Access Request

If you prefer, you can submit a formal data removal request through our Data Subject Access Request form. We will process your request in accordance with applicable data protection laws.

Option 3: Contact Us Directly

You can also email us directly at privacy@hello8.ai with your data removal request. Please include the email address associated with your Hello8 account.

What Happens After Your Request

  • We will verify your identity to ensure the security of your data.
  • Your request will be processed within 30 days (or within the timeframe required by applicable law).
  • You will receive a confirmation once your data has been deleted.
  • Some data may be retained where required by law (e.g., tax records, fraud prevention) or in anonymized form.

Important Notes

  • Data deletion is permanent and cannot be undone.
  • Deleting your data will terminate your access to Hello8 services.
  • Content that has been exported or shared with third parties cannot be recalled by Hello8.
  • Backup copies may take up to 90 days to be fully purged from our systems.

Contact

For any questions about data removal, contact us at privacy@hello8.ai.

For more details on how we handle your data, please see our Privacy Policy.